737 MAX crash ... Boeing executive ignored the wishes of the bereaved family and said heartless words
Boeing 737MAX under production at the factory. His AP/AFLO with 2 crashes in 5 months
The first Boeing 737 MAX debuted in December 2015. Boeing, one of the world's most prestigious aircraft manufacturers, is a state-of-the-art aircraft with dreams and expectations (and huge profits) on the line. Packed with cutting-edge technology, it was supposed to offer "the best fuel efficiency, reliability, and ride comfort" in the growing small-plane market. [Amazing commercial] Absolutely impossible! A female flight attendant smiling at the top of the world's tallest building, 828 meters above the ground. Due to a defect in the flight control software called MCAS (Maneuvering Characteristic Assistance System), the nose was too high, and the pilot could not cancel the automatic control and could not fly manually. On October 28, 2018, Lion Air Flight 610 and on March 10, 2018, Ethiopian Airlines Flight 302 crashed, killing a total of 346 passengers and crew on both planes. The former happened about 12 minutes after takeoff, and the latter about 7 minutes after takeoff. In his new book, Flying Blind, journalist Peter Robison delves into why the MCAS glitch was overlooked, and why Boeing's safety and corporate culture were okay. The excerpt below presents a lesser-known picture of a giant corporation that puts its own interests ahead of the bereaved families at a memorial service for the victims of Ethiopian Airlines Flight 302. * In early 2020, just before the world was engulfed by the novel coronavirus pandemic, Boeing officials were nervous ahead of March 10 (the one-year anniversary of the Ethiopian Airlines Flight 302 crash). This was because there was concern that the 737 MAX problem would be revived and the company's image would be damaged. Officially, the memorial service was to be held according to the wishes of the bereaved families. The company will of course cover the costs. However, as the discussion progressed, the distrust of the bereaved family continued to grow. In late January, Boeing's then head of government affairs, Tim Keating, and his assistant, Jennifer Law, met with the family at Ethiopian Airlines headquarters. The office building next to Addis Ababa Airport looks like a government office. ■The bereaved families couldn't believe their ears Keating, a Catholic from Scranton University, began to speak in the tone of a broad-minded clergyman. Our company will do whatever it takes to make it a meaningful event for the bereaved family. However, there are some basic rules to follow... First of all, the company will bear the expenses for up to two people per bereaved family. Hotel and meals for 3 nights. It's Tuesday, so everyone arrives on Sunday and leaves on Wednesday. No exceptions are allowed. The bereaved family couldn't believe their ears. On a different note, didn't you say "I'll do anything"? If my parents attend, can my brothers and sisters attend? If my parents are divorced, are my stepparents useless? Shouldn't we arrive on Saturday?
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