Birth of a tour that allows you to "observe" the serious training of ANA staff Experience the first deep project in Japan What is the aim?

The upper part of the training area is covered with glass...

ANA staff guiding the ``ANA Blue Base Tour ``Visit x Experience'' tour (November 17, 2021, vehicle Photo by news editorial department).

　From December 10, 2021 (Tuesday), a new general tour "ANA Blue Base Tour" will be held at the ANA (All Nippon Airways) Group's general training center "ANA Blue Base", which opened in 2019. We will hold a “visit x experience” tour. [Too much fun] First public release! Observation tour photo report (34 photos) This tour is "you can see the training facilities for the major occupations of the airline and the state of actual training all at once". According to ANA, this project is the first in Japan. Prior to implementation, the contents of the actual facility are open to the press.　There are six occupations that can be observed: ground staff, CA (cabin crew), cargo/ground handling staff, mechanics, and pilots. The upper part of each training area is a glass-enclosed observation zone, and depending on the time of day, raw training such as crew safety training using a pool and a movable mockup (full-scale model, first introduced in Japan) You can observe the situation from a bird's-eye view while listening to the guidance of the guide. Each area has a panel that introduces the job type, and there are actual uniforms and the actual tools of mechanics on display. The person in charge also says, "There are areas where you can't see the training, so we used panels and videos so that you could understand the content." However, the ingenuity of this tour is not limited to seeing each individual's live training.

What is the purpose of the installation?

ANA staff presenting information on the ANA Blue Base Tour 'Visit x Experience Tour' (photographed by the Riding News Editorial Department, November 17, 2021).

　The entrance area has an airport-inspired counter, and the waiting space (lounge) has video content related to the history of ANA and the work of each occupation. A large model plane of the Boeing 787 is also prepared, and you can see the state from preparation to takeoff from Haneda to Munich. By the way, when the tour departs, there will be a call announcement that mimics the announcement at the airport, and you will go through the airport ticket gate to the tour area. Although it is said that photography is prohibited in each training observation area, there is an area called "Experience ANA" as a photo spot where you can experience each ANA occupation. Here, an Airbus A320 training simulator and a business class seat taken from an actual Boeing 777 are installed. In addition to shooting, it is an area where you can experience many things related to ANA. According to the person in charge, "Until now, the behind-the-scenes work of the staff has never been made public, so if you can see them, it may lead to an improvement in customers' sense of security." increase. In addition, "I would like to expect it as a place for communication in the sense of creating contact with customers (other than flights)." The fee for this tour is 1,000 yen per adult (800 yen for junior high and high school students, 500 yen for elementary school students). It is scheduled to be held three times a day on Mondays, Tuesdays, Thursdays, and Fridays, with only Internet reservations. According to the person in charge, "Currently, we are limiting the number of people due to the influence of Corona, but we would like to keep an eye on expansion in the future."

Riding news editorial department