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Apple's keyboard is well made.The performance is good, it looks smart, and it goes well with Mac.But sometimes problems occur.
Even if the power is turned on, the keyboard does not work well, the PC and keyboard are not connected well, and even if you press the key, it does not respond.That may be the case.
Therefore, this time, I will introduce how to deal with Apple's keyboard that does not work.
table of contents
When Magic Keyboard or wireless keyboard does not respond
∟ 1.Check if Bluetooth is enabled
∟ 2.Check if the keyboard is on
∟ 3.Check the battery level of the keyboard
∟ 4.Make sure the mouth key and slow key are off
∟ 5.Pair the keyboard with the PC
When the keyboard connected to the PC via USB does not respond
∟ 1.Try it on another USB port
∟ 2.Check the system report
∟ 3.Turn off Bluetooth
∟ 4.Make sure the mouth key and slow key are off
∟ 5.Enter the keyboard via an extension cord or USB hub
When you don't do anything, consult your Apple Store
When Magic Keyboard or wireless keyboard does not respond
First, I will explain when using a wireless keyboard used in iMac or Mac mini.
This is because this type of keyboard often has problems compared to a wired keyboard.What are the problems that occur, first try the following steps:
When trying to solve the problem, don't miss the most obvious solution.
First, go to "System Environment Settings" → "Bluetooth" and make sure that Bluetooth is on.
The "System Environment Settings" panel shows whether the device is connected, the battery level of the device is small, and if there are any other errors.
If a Bluetooth icon with jagged line is displayed on the configuration panel or menu bar (see the image below), Bluetooth is a mark.
Restart Mac to see if the problem will be solved.If you do not solve it, remove all USB devices and restart.
If the problem is still not solved, see the guide to solve Bluetooth issues on a Mac.
If the iMac wireless keyboard or Magic Keyboard is not connected, first check if the keyboard is on.
When the device is turned on, return to the Bluetooth setting panel to see if it is connected.
If the keyboard is not connected even after searching for a PC, click on your keyboard in the device list and click the Control key and select "Connect" (if your device is not on the list.Please proceed to the following step 5).
If the battery level of the keyboard is decreasing, performance may be a problem.
Proceeding from "System Environment Settings" → "Bluetooth", a small battery indicator is displayed under the connected keyboard on the list.
You can also check the battery level of the connected device by clicking the Bluetooth icon on the menu bar and adjusting the cursor to the desired device.
If the battery level is small, replace the battery or charge it.
Some MacOS accessibility functions can hinder normal keyboard operation.
To check this, go to "System Environment Settings" → "Accessibility" and select "Point control" from the left menu.
Here, let's select the "alternative control method" next to the "Mouse and Trackpad" and make sure that "Enable Mouseki" is turned off.
If this is turned on, you can control the mouse using the keyboard key, which may not work as a result.
Next, click the "keyboard" on the left sidebar and make sure that "enabling slow key" is also turned off.
If it is enabled, if you do not press and hold the key, the PC will not recognize the touch operation.
Make sure that Bluetooth is enabled in the Bluetooth configuration panel.
In the device list, place the mouse on your keyboard and click "X" on the right side of the selection item.
A warning that "you may need to pair your device when you use the device next time" is displayed, but click "Delete".
Next, turn off the keyboard and turn on the power again.
When the light begins to flash, open the "Keyboard" option in "System Environment Settings" and click "Set up Bluetooth keyboard".
Pair the keyboard according to the instructions on the screen.
When the keyboard connected to the PC via USB does not respond
If the keyboard of the Mac mini or iMac is not functioning and the keyboard is connected via USB, you should diagnose the problem by stepping on the following steps:
Extract the keyboard from the USB port you are currently using and try it on another USB port.So if the keyboard runs, you can retry on the original port.
If only one USB port works, you may need to repair a PC USB port.
From the Apple menu (at the top left of the screen), click on this Mac.Next, click the System Report button.
When the "System Report" window opens, click "USB" in the "Hardware" section on the left sidebar.
From here, you can see what the PC detected from the USB port.
When a PC detects the keyboard, "Apple Keyboard" is displayed under the USB port.If you don't have it on the list, restart your PC and reset SMC and Pram.
Go to "System Environment Settings" → "Bluetooth" and make sure that Bluetooth is off.
If the problem can be solved, the PC may recognize the Bluetooth keyboard and give priority to the USB keyboard.
If you need to leave Bluetooth on, you can delete the keyboard from the list by clicking "X" on the right side of the "System Environment Settings" → "Bluetooth device" list.
The accessibility function mentioned above can also affect wired keyboards.
First, go to "System Environment Settings" → "Accessibility", and select "Point Control" from the menu on the left.Make sure that "Mouthki is enabled" from "Alternative Control Method".
Next, click the "keyboard" on the left sidebar to make sure that "enabling slow key" is turned off.
The Apple USB keyboard comes with a USB extension code that expands the range of the attached USB cable.
Connect the keyboard to one end of this code and connect the other end to the PC.If you do not have a USB extension code, you can use a USB hub.
I don't know why this is such an effective way, but it often works.
When you don't do anything, consult your Apple Store
It is important to correctly judge if you want to give up when you try any trouble shooting.
If you try any of the above solutions, consult the nearest Apple Store staff (especially if the device is during the warranty period).
It's also a good idea to search the online questions online and find someone who solved the problem.
Apple's hardware is quite reliable, not 100%.Always pay attention to the Mac to correct it before it is too late.
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Original Article: Mac Keyboard Not Working? Tips and Tricks on How to Fix It by MakeUseof